Not sure where to start, curious about what’s possible, or ready to order. This is a no-pressure conversation to answer questions, explain options, and help you decide next steps.
Every Hitmaker hat is individually crafted to reflect the person wearing it. From the initial consultation to the final fitting, our process combines traditional hatmaking techniques with modern precision to create a hat that is distinctly yours.
Begin by considering the style, shape, and details you'd like to incorporate into your hat. This may include crown and brim profiles, felt color and quality, ribbon, binding, and other finishing touches. Reference photographs are always welcome.
We'll review your preferences and discuss the design, materials, proportions, and finishing details of your hat. Consultations are available in person at our Portland shop or remotely by phone or video.
Proper fit is fundamental to a well-made hat. For in-person appointments, we use a traditional conformer to capture the precise shape and circumference of your head. Remote customers receive a fitting kit with instructions and a prepaid return label.
A $250 deposit secures your place in our production schedule and is applied toward the final purchase price. Lead times vary seasonally based on our current order volume. We'll provide an estimated completion timeframe when your order is confirmed.
Each hat is made individually using traditional hatmaking methods. The process includes blocking, shaping, pouncing, and carefully finishing the felt, followed by the installation of the sweatband, ribbon, and any additional details selected during your consultation.
Once your hat is complete, the remaining balance will be due. Local customers are welcome to collect their hats at our Portland shop, where we can assess the fit and make minor adjustments as needed. For remote customers, hats are carefully packaged and shipped directly to their destination.
View a gallery of some the custom hats we've made for clients.
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